If you purchased tickets or a gift certificate from the Fever App (the same company that promotes all of the Candlelight Concerts in Vancouver and elsewhere) please contact Fever for more information. We do not receive payment from Fever until after you have completed your game so we do not have funds to refund to you and we can not redeem Fever gift certificates. Here is the Fever Customer Service Phone Number and Email for Fever if you need to reach them: