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General Info

What if I need to change my booking date or time?

If you booked your game directly with us, contact us to change your date or time. If you're not sure, check your booking confirmation email to see where you booked (and look for instructions there). If you booked your game through Fever you will be able to change your booking date or time by yourself. [...]

By |2023-07-26T10:21:35-07:00July 26th, 2023|

Can I play last-minute?

Absolutely! The cut off is time varies depending on what site you are using to book a game. You can also book a last-minute game by phone as long as we have space available. Call or SMS and we'll do our best to find y0u a time to play today:  778-707-1962  

By |2023-07-26T10:11:05-07:00July 26th, 2023|

How far in advance can I book?

You can sign up for a game several months in advance. Games run every 30 minutes, 362 days a year but time slots may not be available on our ticketing software yet if the date you want is far into the future. We do not have a limit for private games or you might consider [...]

By |2023-07-26T10:08:33-07:00July 26th, 2023|

Is there parking available?

Nearby parking lots for outdoor games:  -555 West Cordova Street (next to Waterfront Station) -500 West Cordova Street (inside Waterfront Station) -900 West Cordova (Lot-19 park)

By |2023-06-12T17:01:29-07:00June 12th, 2023|

Are Vancouver Mysteries Games 19+?

Minors (under 19 years old) must be accompanied by one adult (at least 19 years old) during the game. If the adult is not playing the game, they can accompany a team of up to 6 minors for free. Some Vancouver Mysteries Special Events may take place at a venue that is 19+. In that [...]

By |2023-06-12T16:59:46-07:00June 12th, 2023|

Is there an age requirement?

We let parents/legal guardians decide what is appropriate for their children. We require one adult (19+) on each team. See Are Vancouver Mysteries Games 19+? and Are Vancouver Mysteries games suitable for children? for more information.

By |2023-06-12T16:59:01-07:00June 12th, 2023|

What happens if I arrive late?

The game starts at the start time you selected when you booked your game. If you do not arrive on time, you will have less time to play. If you are late, the rest of your team may be sent out without you.  Large Groups - we will do our best to accommodate large groups [...]

By |2023-06-12T16:55:47-07:00June 12th, 2023|

How early should I arrive?

Please plan for everyone in your booking to arrive 5 minutes before the start time. Keep traffic/parking or transit in mind before leaving to avoid arriving late (if you are not familiar with the area plan to be 10 minutes early). Games start one time so you may miss the introduction if you are late. 

By |2023-06-12T16:48:42-07:00June 12th, 2023|

Will food and beverage be available on site for purchase?

We do not sell food and beverages*. There are plenty of options for food and drinks near the game start/end and along the game route. *Some special events may take place at venues that have food and beverage available on site for purchase: please check the event info or your booking confirmation for details.

By |2023-06-12T16:43:49-07:00June 12th, 2023|

Will there be strobe lights?

Our games do not include strobe lights. However, please be aware of your surroundings. Outdoor games are run on public sidewalks and parks and we can not guarantee you won’t encounter strobe lights along the way.

By |2023-06-12T16:41:14-07:00June 12th, 2023|
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