CONTACT INFORMATION
Check your tickets! If you purchased your tickets through a third party such as Fever or Viator you will need to contact them directly.
CONTACT FEVER
- Support Form
- Email: [email protected]
- +1 (807) 787-4557 Canada French
- +1 (833) 590-0938 Canada English
Contact the Vancouver Mysteries Experience Team about:
- your game start location – if you have not received them 2-3 days before your game, check your spam folder first
- private bookings – we can help you choose the right game for your team building activity or any booking of more than 6 players
- special occasions – let us know if you are bringing a special birthday guest, planning a surprise or celebrating a work/other anniversary
- prizes – if you want to award prizes at the end of your game (provided by you or mystery merchandise purchased in our online shop)
- feedback about your experience as a website visitor or Vancouver Mysteries customer are always welcome
- activations of a pop up mystery at your event or venue
- questions about the waivers we asked your to sign
- media inquiries
- job opportunities
- fundraisers
Email: [email protected]
Phone: 778-707-1962
Check out our FAQs page for answers to your questions or our How to Play page for information about how it works.