Here are our Terms and Conditions*
You will receive an email with instructions, surveillance photos, and a map showing the secret location of your game start-point.
Your game leader will be waiting for you at the secret location. Your investigation starts promptly. We don’t want you to miss your briefing. Please arrive 5 to 10 minutes early for check-in.
Games of 6 or more players are divided into teams. Our maximum team size is 5 players. Examples: a game of 6 is 2 teams of 3 players each; a game of 30 players is 6 teams of 5 players each.
What to bring?
Our games take place outside and cover approximately 2.5km, so please dress appropriately for walking this distance, and for the weather. Please bring your reading glasses if you will need them to see the clues.
Weather and conditions
Our games operate rain or shine – please dress appropriately for the weather. One umbrella per team is highly recommended on days with a chance of rain.
Game duration varies by team, and games can last between 1.5 and 2.5 hours. Depending on the degree of mobility and detective/spy skills of the players in each team, it may take a little longer. Please bear this in mind when planning the rest of your day. Please allow for at least 2 hours’ game time when scheduling your day.
All prices quoted are subject to availability. Prices that are quoted do not include taxes or fees. Gratuities are kindly accepted.
Our cancellation policy is a full refund with at least 24 hours notice. Otherwise we are unable to offer a refund.
Please note that the game includes a walk of approximately 2.5km.
While the game is not strenuous, walking is involved and players will be on their feet for the duration of the game. Players are responsible for making sure they are able to complete the game.
We are not responsible for illness or injury of players during a game. Players are required to sign a liability release form before the game start. Parents/Guardians are required to sign the release on behalf of participants of minor age (under age 19) and a Parent/Guardian must accompany each team of participants under the age of 16.
*Our Terms and Conditions change from time to time, if there is a different version accepted when you book online, the version of our Terms and Conditions in our booking platform will always be the most up to date. Questions? We’re listening! Please contact us.
Game duration varies by team. Games can last between 1.5 and 2.5 hours depending on the degree of mobility and detective or spy skills of the players in each team. We recommend allowing for 2 hours’ game time when planning your day.
Our cancellation policy is a full refund with at least 24 hours notice before your game’s start time. Otherwise, we are unable to offer a refund.
We recommend having one cell phone on each team in case of an emergency, but our games are a wireless experience. Unplug and enjoy yourself!
Groups of 6 or more players are divided into teams. Our games are designed to have a maximum of 5 players per team. This way, each player has an opportunity to actively participate with the game materials. It also prevents congestion on sidewalks and other stops along the route.
We provide everything you need to solve the mystery. However, our games do take place outside and cover 2 – 2.5 km. Please dress appropriately for walking and for the weather. Be sure to bring your reading glasses if you require them to see the clues.
You can adjust the number of players up to 24 hours before your game time if necessary – we are very flexible. Please note that our minimum for a 2-5 player single team game is 2 players and our minimum for private games is 6 players.
Our games operate rain or shine. One umbrella per team is highly recommended on days with a chance of rain. Please dress for the weather and for a 2 – 2.5 km walk.
If you look at the weather forecast and change your mind about your booking, our cancellation policy is a 100% refund with 24 hours’ notice from your game’s start time. In the case of extreme weather conditions on game day we are able to delay or reschedule your game for you.
We have had pregnant people play our games before with no issues. There are coffee shops and public places along the way if someone needs to rest or take a bathroom break. However, if they is at the point where walking or standing for any length of time is uncomfortable, we would not recommend our games.
Because our games take place in public areas on the streets of downtown Vancouver we do not have our own bathroom facilities. However, there are coffee shops and public washrooms along the game route if someone needs a bathroom break.
While the games are not strenuous, walking is involved and players will be on their feet for the duration of the game. There are places to rest and coffee shops along the way, but please be prepared for a 2 – 2.5 km walk or for 1.5 – 2 hours of walking.
Our Gastown murder mystery Crime in Downtown is wheelchair accessible.
Unfortunately we aren’t able to transfer games to a different location outside of downtown Vancouver because the games are based on a set map and uses local landmarks and buildings as clues.
However, for private games of 6 or more players you can customize your start and end location to a nearby restaurant, pub, or office as long as it is within a short walking distance of the game route. Please contact our Experience Manager for more details.
Our games are designed to last between 1.5 and 2 hours with the story unfolding as the players attempt to solve the mystery. Unfortunately we cannot remove any part of the story to shorten the game as it will disrupt the mystery and would leave players missing out on clues and answers.
Our games are designed to be completed in around two hours by the average person. The clues and puzzles involved in each game vary in difficulty, with some easier and some harder. Each team is scored out of 100 points and it’s very rare that a team doesn’t complete the game. It’s also very rare for a team to get everything 100% right, but certainly players of all ability levels can play our games and have a great time!
For younger players we recommend our superhero adventure Heroes and Villains Family. This game is designed for families with children between the ages of 8 and 13 and is the least difficult of our games.
Yes, you can determine teams and team names before the game to get the competitive spirit building!
Many groups like to choose their teams ahead of time so that they can coordinate costumes or colour-code the separate teams. Dressing up isn’t required, but adding some cheap props from the dollar store can add to the fun! We recommend fake mustaches, fedoras, superhero masks and capes, magnifying glasses, and detective badges for your disguises.
Yes, private games for 6 or more players can arrange a custom start or end location at a local restaurant, bar, or offices as long as they are nearby.
Email our Experience Manager to make arrangements or to receive a list of nearby restaurants.
Yes, as long as you obey the local bylaws you can absolutely bring your dog to a game. Besides, every superhero team or group of detectives needs a canine sidekick!
Our games are very popular with stagettes. It gets everyone moving around and working together (often before a night of revelry!) There’s also a dose of healthy competition on our games, which helps get everyone warmed up.
If you are booking us for a stagette we recommend that our game takes place early in a day full of activities – particularly if there will be drinking. Our Game Operators are not allowed to operate games when players are intoxicated. Plus you will need to have an alert brain to solve our mysteries!
We can also do a custom start or end for your stagette of 6 players or more. That means we can come to a restaurant to start the mystery after brunch (perhaps as a surprise for the bride to be?). We can provide a list of nearby restaurants. Alternatively, we can end the game at a restaurant and announce the winning team there.
For more information, check out our blog.
Standard scavenger hunts are played outside and participants are given a list of objects to collect. We like to think we have taken scavenger hunts to the next level. In a Vancouver Mysteries game, players complete challenges to collect clues while a story unfolds. A game book guides players through the story while a map leads them to parts of downtown Vancouver that even locals are surprised to discover! For more information about how Vancouver Mysteries games work, please visit read the How Does it Work? FAQ.
Vancouver Mysteries is not an escape room, although we have some similarities. Players complete a series of challenges and collect clues to solve a mystery. However, Vancouver Mysteries take place outside – you are not locked in a room! Games cover approximately 2 km of downtown Vancouver. Players often return to the same escape room to play multiple times before they can escape successfully within the time limit, while most players only play a Vancouver Mysteries game once. Vancouver Mysteries games are scored out of 100 points. The time limit on an escape room game is generally 1 hour. The time limit on a Vancouver Mysteries game is 2 hours. Escape rooms have a maximum capacity, while at Vancouver Mysteries, we can accommodate 2-40 players for one game or up to 120 players for a Mega Mystery!
If you are looking for an indoor event for smaller groups, we definitely recommend escape rooms. The Vancouver Mystery team played an escape room game as a team building activity in 2015 and it was fun! There are many escape rooms all over the lower mainland to choose from, but there is only one Vancouver Mysteries.
If you prefer to play outside, we can accommodate between 2 to 120 players at a time (40 players can play the same game, so a 120 player game would consist of a Mega Mystery of all 3 games running simultaneously). Please visit our How to Play page to see which game is right for you.
The games all start and end in downtown Vancouver, within a short walk from Waterfront Station. Precise start points vary depending on the time of day, size of the group and chosen game. When you sign up, we will provide you with detailed instructions on where to meet. If you book a large private game we can also start or end the game at a hotel, restaurant, convention center, or your offices – as long as they are nearby. If you are interested in a customized start or end location, please ask our Experience Manager about options.
The price for all games is $32/player plus fees and taxes – this includes our daily games, private games and our Mystery Nights. We also have group rates.
The games are played in teams of up to 5 players – one team can play alone in our daily games (every 15 minutes, 7 days a week) or multiple teams can compete against each other in our Mystery Nights or in a private game. Each team gets a game kit with everything they need to play the game: tools, a map, and a game book. Each team works their way through the game book, completing challenges and collecting clues along the way. The objective is to solve the mystery using the clues. Points are also earned by completing the game with a 90 minute time limit or – in multi-team games – being one of the first teams back.
Vancouver Mysteries runs themed mystery games on the streets of downtown Vancouver. In a Vancouver Mysteries game you and your friends are the heroes of your very own adventure! You’ll navigate from location to location as you find clues, complete challenges, and solve the mystery. We supply the kit, you solve the mystery.