FAQs Vancouver Mysteries

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FAQs Vancouver Mysteries2020-01-21T16:02:18-08:00
What is Vancouver Mysteries?2020-01-22T14:23:22-08:00

Vancouver Mysteries runs themed mystery games on the streets of downtown Vancouver. In a Vancouver Mysteries game you and your friends are the heroes of your very own adventure! You’ll navigate from location to location as you find clues, complete challenges, and solve the mystery. We supply the kit, you solve the mystery.

How do the games work?2020-01-22T14:23:15-08:00

The games are played in teams of up to 5 players – one team can play alone in our daily games (every 30 minutes daily) or multiple teams can compete against each other at special events or during a private booking. Each team gets a game kit with everything they need to play the game: tools, artifacts (clues), a map, and a game book. Each team works their way through the game book, completing challenges and collecting clues along the way. The objective is to solve the mystery using the clues. Points are also earned by completing the game with a 90 minute time limit or – in multi-team games – being one of the first teams back. More info here.

How much does it cost?2020-01-22T14:23:05-08:00

The price for outdoor games is $35/player plus fees and taxes – this includes our daily games, private bookings, some special events and our Mystery Nights. Indoor Games start at $250 plus fees and taxes (up to 5 players). We also have group rates and rates for field trips.

Where do the games start and end?2020-01-22T14:06:39-08:00

The games all start and end in downtown Vancouver, within a short walk from Waterfront Station. Precise start points vary depending on the time of day, size of the group and chosen game. When you sign up, we will provide you with detailed instructions on where to meet. If you book a large private game we can also start or end the game at a hotel, restaurant, convention center, or your offices – as long as they are nearby. If you are interested in a customized start or end location, please ask our Experience Manager about options.

Are the games suitable for children?2020-01-22T14:36:35-08:00

Children ages 8 and up

Heroes & Villains Family Version is perfect for families with children aged 8 and up. At least one adult is needed for each team of children. The game is designed for adults and children to play together.

Older Kids / Young Adults

We have rated our games appropriate for ages 12 and up.

Note: the murder mystery, Crime in Downtown, includes mature subject matter (murder, blackmail, infidelity, gambling). Spy game Secret Mission includes a threat to destroy Vancouver (your mission is to save the city). Please check in with us about the game content if you need more information to decide if you are comfortable with the subject matter for your group.

Each team of children must be accompanied by one adult (at least 19 years old). If the adult is not playing the game, they can accompany a team of 5 kids for free.

Teams of young adults (16-18 year olds) can play alone if their parents or guardians provide documented permission in advance. Please contact us to inquire about field trips or other large groups of young adults.

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We enjoyed this adventure from beginning to end. It was so much fun and there was an incredible amount of effort put into planning this event. We had a group of 9-12 yr olds on a WET Vancouver night and we loved every minute! Can’t wait to do this again!
Ollejules, TripAdvisor
Can small groups play Vancouver Mystery games?2020-01-22T14:06:01-08:00

You only need 2 players to play a Vancouver Mysteries game!

We have games for 2-10 players available every 30 minutes throughout the day – check our calendar for availability.

Date Night

Avoid the awkward small talk of a first date by solving a murder together, or try something different for date night by playing our spy game (followed by martinis, of course!). Or use your superpowers to save the planet together (no big deal, right?!).

Visiting Vancouver?

The route of each game is carefully designed to pay homage to Vancouver history, architecture and culture as players explore an exciting fictional world. By the end of the game you will know the city better than some locals. Maps provided.

It was fun. Easy to book. Great date night surprise. Highly recommend.
Had a great time exploring Vancouver; it was an awesome way to see more of the city without having some droning tour guide explain it.
Can I book a large private game?2020-01-22T14:04:35-08:00

If you have more than 5 players in your group, you can book online by selecting the Private Game option on our booking page. You get to select any date or time on the calendar that works for you and we’ll do our best to make it happen.

Private games up to 40 players compete in teams – the maximum team size is 5 players. Form your teams and come up with team names ahead of time to get the competitive spirit building or the Game Operator can randomly determine your teams when you arrive – it’s up to you.

Private games of more than 40 players compete in a Mega Mystery – more than one game is played simultaneously and teams from both games compete against each other for the highest score.

We can accommodate up to 120 players in a private game.

Fun teambuilding! Our team won the game! It was truly a team-effort. The games accomplished the objective, it brought the strength out of the team players and made us work together well.
Claire C
I was looking for a fun team event for our department, and didn’t want to fall in to the same old bowling or golf. I was not disappointed! Vancouver Mysteries was so fun to work with – planning a date and time and the game we wanted to play was done with ease. We broke in to 3 groups for our 15 players and spent the afternoon laughing, figuring out puzzles and exploring some of downtown Vancouver. I will totally do this again with friends. Vancouver Mysteries would be great for any stag/stagette, team event, corporate group event or even just grab a friend and join a team! This is outdoors and although it isn’t awesome to be in the rain all the time I still posted this as a rainy day activity as you can do it rain or shine – just bring an umbrella – I think it would add to the excitement and theatrics of the game!
Erin O, Tripadvisor
Are Vancouver Mysteries games fun for adults?2020-01-22T14:04:24-08:00

Celebrate a special event or activity with a Vancouver Mysteries game.

Team Building

Fun teambuilding! Our team won the game! It was truly a team-effort. The games accomplished the objective, it brought the strength out of the team players and made us work together well.
Claire C, Tripadvisor

Birthday Parties

We booked a private game for our group of 8 friends visiting Vancouver for my fiance’s 30th birthday. It was so fun! The puzzles are challenging without being frustrating and could work to include a range of ages in your group. We did Crime in Downtown and got a great feel for the area while solving our crime as well as learning a bit about the history of gastown. Our coordinator was great and we really had the best time. I would recommend this for almost anyone! Well worth the $.
Joslyn M, Tripadvisor

Stagettes

I organized the Crime in Downtown game for my friend’s stagette party this past weekend and it was super fun! Our group split into two teams and we had such a great time solving the riddles and figuring out the answers to the clues. The game takes you all around Gastown and it’s very cleverly done.
Allison B, Tripadvisor
How Does it Work?2020-01-22T14:04:02-08:00

Vancouver Mysteries games are a very unique experience, but they are easy to book. You are probably wondering, ‘How does it work?’.

If you’ve played an escape room game before you already know what to do – you book your game online and then show up at the address provided to play and follow the instructions. The main difference is that Vancouver Mysteries games are played outdoors and the play area covers approximately 2km instead of a locked room.

What if I Have Questions?

Check out our list of frequently asked questions about Vancouver Mysteries games.

The Experience Manager is available on the Mystery Hotline (778-707-1962) or by email (info@vancouvermysteries.com) to help you arrange your game and the Game Operators meet you at the game start.

Do you offer scavenger hunts in downtown Vancouver?2020-01-22T14:04:11-08:00

Standard scavenger hunts are played outside and participants are given a list of objects to collect. We like to think we have taken scavenger hunts to the next level. In a Vancouver Mysteries game, players complete challenges to collect clues while a story unfolds. A game book guides players through the story while a map leads them to parts of downtown Vancouver that even locals are surprised to discover! For more information about how Vancouver Mysteries games work, please visit read the How Does it Work? FAQ.

Are you an escape room?2020-01-22T14:04:17-08:00

Vancouver Mysteries is not an escape room, although we have some similarities. Players complete a series of challenges and collect clues to solve a mystery. However, Vancouver Mysteries take place outside – you are not locked in a room! Games cover approximately 2 km of downtown Vancouver. Players often return to the same escape room to play multiple times before they can escape successfully within the time limit, while most players only play a Vancouver Mysteries game once. Vancouver Mysteries games are scored out of 100 points. The time limit on an escape room game is generally 1 hour. The time limit on a Vancouver Mysteries game is 2 hours. Escape rooms have a maximum capacity, while at Vancouver Mysteries, we can accommodate 2-40 players for one game or up to 120 players for a Mega Mystery!

If you are looking for an indoor event for smaller groups, we definitely recommend escape rooms. The Vancouver Mystery team played an escape room game as a team building activity in 2015 and it was fun! There are many escape rooms all over the lower mainland to choose from, but there is only one Vancouver Mysteries.

If you prefer to play outside, we can accommodate between 2 to 120 players at a time (40 players can play the same game, so a 120 player game would consist of a Mega Mystery of all 3 games running simultaneously). Please visit our How to Play page to see which game is right for you.

How long does a game last?2020-01-22T13:53:24-08:00

You can find information about your game time on our Terms and Conditions page.

What is your cancellation policy?2020-01-22T13:53:30-08:00

You can find our cancellation policy on our Terms and Conditions page.

 

Do we need to bring anything?2020-01-22T13:55:16-08:00

We provide everything you need to solve the mystery. Please dress appropriately for walking and for the weather for our outdoor games and be sure to bring your reading glasses if you require them to see the clues.

You can find more information about weather conditions and the game routes on our Terms and Conditions page.

Do we need a phone to solve the mystery?2020-01-22T13:53:39-08:00

We recommend having one cell phone on each team in case of an emergency.

Notes:

Crime in Downtown asks players to phone a number -if you do not have cell service, the Game Operator can provide you with the clue at the end of the game.

Secret Mission asks players to text a code to Mission Control – if you do not have cell service you can provide this code to the Game Operator at the end of the game.

In other words, our games can be a 100% wireless experience. Unplug and enjoy yourself! You are provided with paper maps and a game book, plus tools and artifacts for this real-life adventure. No apps, no screentime.

 

Are games weather dependent?2020-01-22T14:21:55-08:00

Our games operate rain or shine. You can find more information about weather and our cancellation policy on our Terms and Conditions page.

In the case of extreme weather conditions on game day we may be able to delay or reschedule your game for you.

What if our number of players changes?2020-01-22T13:55:24-08:00

You can adjust the number of players up to 24 hours before your game time if necessary – we are very flexible. You can often add players to your game right up to the last minute but always check with us first – we need to confirm we have enough game kits for your additional players. 

Outdoor Games: Please note that our minimum for a 2-10 player single team game is 2 players and our minimum for private bookings is 11 players.

You can find our cancellation policy on our Terms and Conditions page.

 

I have a group of 6 players. Can we play as one team?2020-01-22T13:55:09-08:00

Our team sizes are based on extensive testing to make sure each player has an opportunity to actively participate with the game materials. It also prevents congestion on sidewalks and other stops along the route during outdoor games.

You can find information about Team Size on our Terms and Conditions page.

Can pregnant people play clue-solving games?2020-01-22T13:55:42-08:00

We have received inquiries about whether pregnant people can play our games. There are coffee shops and public benches and washrooms along the way if someone needs to rest or take a bathroom break. Note: we would not recommend our games to any person who finds walking or standing for any length of time uncomfortable.

Players are responsible for making sure they are able to complete the game.

Are your games wheelchair accessible?2020-01-22T13:56:10-08:00

Our Gastown murder mystery Crime in Downtown is completely wheelchair accessible.

If you require special accommodations or have any concerns please contact our Experience Manager for assistance.

Do you have bathrooms?2020-01-22T13:56:17-08:00

Because our games take place in public areas on the streets of downtown Vancouver we do not have our own bathroom facilities. However, there are coffee shops and public washrooms along the game route if someone needs a bathroom break.

How much walking is there?2020-01-22T13:56:25-08:00

While the games are not strenuous, walking is involved and players will be on their feet for the duration of the game. There are places to rest and coffee shops along the way, but please be prepared for a 2 – 2.5 km walk or for 1.5 – 2 hours of walking.

Our Gastown murder mystery Crime in Downtown is wheelchair accessible.

Can we play your games outside of downtown Vancouver?2020-01-22T13:56:33-08:00

Outdoor Mystery Games

Unfortunately we aren’t able to transfer our three outdoor games to a different location because the games were carefully designed to use specific city landmarks and buildings as clues.

However, for private games of 10 or more players you can customize your start and end location to a nearby restaurant, hotel pub, or office as long as it is within a short walking distance of the game route. Please contact our Experience Manager for more details.

Indoor Mystery Games

Our indoor games are portable -we bring them to you! You can book our indoor games for your private party (birthday, stagette, house party, game night) or work event (team building activity, conference, ice breaker, staff party). Or, watch for special events – Pop-Up Mystery Games at secret locations in select cities.

Partnerships for Pop-Ups

If your venue would like to host a Pop-Up mystery please get in touch.

Can you shorten your games?2020-01-22T13:56:39-08:00

Our games are designed to last between 1.5 and 2 hours with the story unfolding as the players attempt to solve the mystery.  Unfortunately we cannot remove any part of the story to shorten the game as it will disrupt the mystery and would leave players missing out on clues and answers.

How difficult are your games?2020-01-22T13:56:53-08:00

Our games are designed to be completed in around two hours by the average person. The clues and puzzles involved in each game vary in difficulty, with some easier and some harder. Each team is scored out of 100 points and it’s very rare that a team doesn’t complete the game. It’s also very rare for a team to get everything 100% right, but certainly players of all ability levels can play our games and have a great time!

For younger players we recommend our superhero adventure Heroes and Villains Family. This game is designed for families with children between the ages of 8 and 13 and is the least difficult of our games.

Is Vancouver Mysteries a good choice for a stagette?2020-01-22T13:57:29-08:00

Stagette group playing Secret Mission in Downtown Vancouver

Stagettes, Stags, Jack and Jill Parties

Our games are very popular with stagettes, stags and Jack and Jill parties. Vancouver Mysteries games get everyone moving around and working together.

For more information, check out our Bachelorette page

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Can we choose our own teams and team names?2020-01-22T13:57:01-08:00

Teams playing Crime in Downtown while disguising themselves with fake mustaches. Yes! Please have your game organized into teams and team names before you arrive. This encourages the competitive spirit!

If you choose your teams ahead of time, it also allows you to coordinate costumes or colour-code the separate teams. Dressing up isn’t required, but even adding some cheap props from the dollar store can add to the fun! We recommend fake moustaches, fedoras, superhero masks and capes, magnifying glasses, and detective badges for your disguises.

Stores Nearby 

Dressew Supply – 337 West Hastings Street

Dollarama – 555 West Hastings Street

Are your games dog friendly?2020-01-22T13:57:15-08:00

Yes, as long as you obey the local bylaws you can absolutely bring your dog to a game. Besides, every superhero team or group of detectives needs a canine sidekick!Family playing game with their dog

Can we customize our start or end location?2020-01-22T13:57:08-08:00

Yes, private games for 6 or more players can arrange a custom start or end location at a local restaurant, bar, or offices as long as they are nearby.

Email our Experience Manager to make arrangements or to receive a list of nearby restaurants.

What are your terms & conditions?2020-01-22T13:54:05-08:00

You will be asked to agree to our Terms and Conditions during the booking process. They are also available on our Terms and Conditions page.

Is Vancouver Mysteries affiliated with Cluedupp Games?2020-01-22T13:51:18-08:00

Vancouver Mysteries is a locally owned mystery game company that operate themed mystery games all year long – it is not affiliated with CluedUpp or any other mystery game company or escape room. Vancouver Mysteries’ outdoor games were developed in-house and are completely unique, they are not licensed to anyone else. We are members of Tourism Vancouver and support schools and organizations in the greater Vancouver area through the contribution of gift certificates for local fundraising. We also work with other local restaurants, theatre companies and attractions to support each other in promotional partnerships.

Vancouver Mysteries’ owner Tanya Bennett has lived in Vancouver since 1989. Vancouver Mysteries Game Operators are talented actors, writers, local business owners and filmmakers.

Cluedupp games are app-based games. Cluedupp designs murder mystery games and stages them in cities all over the world in large-scale one-day events. Cluetivity games are augmented reality games licensed to operators (often escape rooms) in towns all over the world.

Vancouver Mysteries games do not require use of a phone or tablet. Teams receive a game kit that includes a map, game book, artifacts and tools (with some surprises!). Players receive a badge (sticker) and teams are awarded a certificate at the end of the game. Private bookings of up to 120 players are popular with businesses and schools. Special events such as Mystery Nights also accommodate large groups.

Fun teambuilding! Our team won the game! It was truly a team-effort. The games accomplished the objective, it brought the strength out of the team players and made us work together well.

Claire C
I was looking for a fun team event for our department, and didn’t want to fall in to the same old bowling or golf. I was not disappointed! Vancouver Mysteries was so fun to work with – planning a date and time and the game we wanted to play was done with ease. We broke in to 3 groups for our 15 players and spent the afternoon laughing, figuring out puzzles and exploring some of downtown Vancouver. I will totally do this again with friends. Vancouver Mysteries would be great for any stag/stagette, team event, corporate group event or even just grab a friend and join a team! This is outdoors and although it isn’t awesome to be in the rain all the time I still posted this as a rainy day activity as you can do it rain or shine – just bring an umbrella – I think it would add to the excitement and theatrics of the game!
Erin O, Tripadvisor
Is there a promo code I can use?2020-01-22T13:53:07-08:00

Play Heroes & Villains Family Day Weekend with promo code FAMILY2020 and save 20% (valid February 14 – 17, 2020 for up to 10 players).

Subscribe to our newsletter and save 10%* on your first game.

Please sign up to our newsletter for announcements about promo codes in the future.

For information about our group rates, visit our Which Game is Right For You? page.

Is there a Groupon for Vancouver Mysteries?2020-01-22T13:53:00-08:00

Our travel partners may list us on Groupon but if you compare prices you will see the prices are the same if you book directly here.

If you are booking through Groupon, please note that they may list prices in US dollars. Our prices are C$35/player plus fees and taxes. Also, you will need to email us directly at info@vancouvermysteries.com to receive your starting instructions.

Is Vancouver Mysteries affiliated with Cluetivity Games?2020-01-22T13:51:10-08:00

Vancouver Mysteries is a locally owned mystery game company that operate themed mystery games all year long – it is not affiliated with Cluetivity or any other mystery game company or escape room. Vancouver Mysteries’ outdoor games were developed in-house and are completely unique, they are not licensed to anyone else. We are members of Tourism Vancouver and support schools and organizations in the greater Vancouver area through the contribution of gift certificates for local fundraising. We also work with other local restaurants, theatre companies and attractions to support each other in promotional partnerships.

Vancouver Mysteries’ owner Tanya Bennett has lived in Vancouver since 1989. Vancouver Mysteries Game Operators are talented actors, writers, local business owners and filmmakers.

Cluetivity games are app-based, augmented reality games licensed to operators (often escape rooms) in towns all over the world – you can play the same game in many different locations whereas you can only play Vancouver Mysteries outdoor games in one specific place along a carefully designed route.  Cluetivity offers a spy game described as a city mission called Operation Mindfall which should not be confused with our spy game Secret Mission.

Vancouver Mysteries games do not require use of a phone or tablet. Teams receive a game kit that includes a map, game book, artifacts and tools (with some surprises!). Players receive a badge (sticker) and teams are awarded a certificate at the end of the game. Private bookings of up to 120 players are popular with businesses and schools. Special events such as Mystery Nights also accommodate large groups.