Coronavirus (COVID-19) Update From Vancouver Mysteries - Effective January 7, 2021 outdoor games are available for core bubbles only until February 5, 2021 at midnight. That’s the people you spend the most time with and are physically close to. For some people, their core bubble is their immediate household. For others, their core bubble may contain a partner, relative, friend or co-parent who lives in a different household. If you are looking for an activity for your Vancouver household during this time we think our outdoor games are a very safe option (details in our COVID-19 Safety Plan). Locals: book an outdoor game for your household here. We also have a mystery game we can deliver to your house. If you want to play with other friends and family, please book one of our virtual parties or our virtual mystery game!

COVID-19 SAFETY PLAN

by order of the Provincial Health Officer

MOST RECENT UPDATE TO THIS DOCUMENT: December 7  2020

VANCOUVER MYSTERIES COVID-19 SAFETY PLAN

Note: Teams have always been private at Vancouver Mysteries – a team is always made up of people who signed up together. Teams have always been able to maintain physical distancing from each other – they are competitors playing along the same game route but do not interact with each other during the game.

Here’s how Vancouver Mysteries has adjusted business practices to be in line with the BC Restart Plan, the Provincial Health Officer and WorkSafeBC:

  • physical distancing between Vancouver Mysteries employees and players
  • Updates to Game Operation:
    • January 7, 2021 – Team competitions are closed until February 5, 2021. Small games for local households are open.
    • December 7, 2020 – Holiday Mystery Nights team competition cancelled, in line with the Public Health Order prohibiting social gatherings and events. Books for ALL Outdoor Games closed until January 8, 2021. We believe we meet the criteria to stay open but we also believe this is a good time to stay home.
    • November 19, 2020 – Holiday Mystery Nights team competition (maximum game size 30 players made up of private teams) postponed from December 5, 2020 to December 10, 2020 due to the extension of the Public Heath Order. A system for written documentation of the daily Worker Health Check implemented due to the Public Health Order.
    • November 12, 2020 – two virtual games are launched to allow everyone to play from home (up to 300 players).
    • November 7, 2020 – private games only in response to a new public health order restricting social gatherings (games are only available for households/core bubbles, maximum 6 players).
    • October 1, 2020 – non-private games become available with the launch of Halloween Mystery Nights (players sign up with their bubble to compete against other teams from a safe distance).
    • June 24, 2020 – private game availability increased to a maximum game size of 36 players (with the option to choose how many teams were required for physical distancing.
    • May 23, 2020 – Vancouver Mysteries reopened with private games only and a maximum game size of 6 players per game.
  • Pop up mysteries: games will be operated remotely (via Zoom) so that Game Operators are not required to enter homes
  • Outdoor games start and end outdoors instead of inside partner locations (exception: special events like Mystery Nights may start and end indoors but the game route is still outdoors – this is so we have shelter during colder months). 
  • Contactless pick up and drop off of game kits 
  • Employees wear face mask and gloves to handle kits 
  • Game kits cleaned between use
  • Office cleaning increased – employees follow a checklist to sanitize the office at the beginning and end of each shift, with additional cleaning for surfaces and equipment in frequent use.
  • Office capacity limit enforced
  • Office scheduling changed to include work from home shifts whenever possible
  • All Vancouver Mysteries employees agree to stay home if they are not feeling well
  • We collect the name and phone number for each booking to support the province’s contact tracing requirements.

Additional Protective Measures

Additional Protective Measures Implemented by Vancouver Mysteries

  • every player receives a face mask While supplies last, discontinued September 1. 
  • disinfectant wipes included in game kits Discontinued June 17 – out of stock.  Resumed October 2020 (while supplies last).  Discontinued October 25 2020 – out of stock.
  • all game kits will be quarantined for 72 hours after use 
  • re-assembled game kits are quarantined for 72 hours before contactless delivery to customers

At WorkSafeBC’s recommendation, Vancouver Mysteries has formed a Joint Occupational Health and Safety Committee (JOHSC). This committee is made up of Vancouver Mysteries team members who created and implemented this Safety Plan. 

Updates to Terms & Conditions

Vancouver Mysteries has added updates to our standard Terms & Conditions to reflect the new protective measures and changes to game operations as described above including a new section titled ‘Customer Responsibilities’ that requires customers to agree to protective measures described in the BC Restart Plan.

A reminder to think like a detective!

Be smart, be safe… and wash your hands a lot (okay that part is not detective-y, but it’s great advice!)

Resources:

Government of British Columbia, COVID-19, Orders, Notices & Guidance.

Worksafe BC

BC’s Restart Plan

Updates to Policies & Procedures

Vancouver Mysteries has added updates to our Polices & Procedures. Every team member will read and sign off on these new guidelines before they resume work. This document is available to WorkSafeBC upon request, along with a completed copy of the WorkSafeBC checklist.

Notice something wrong? We appreciate your detective skills and we’re listening! Please contact us.

Social Distancing Poster for Detectives